How should I take money to Vietnam? Bring a combination of debit and credit cards, as well as some USD cash. ATMs are widely available in airports, major cities and towns and issue Vietnamese dong. Most hotels change traveller's cheques and cash at reasonable rates. Credit cards can be used in a number of shops and restaurants in major centres. If you bring traveller's cheques, it is best to use USD, but these are now becoming harder to cash.
How much money will I need each day for food and other expenses?
Vietnam offers excellent value for your money. Allow approximately 20 USD per person for day-to-day living, which will buy you lunch and dinner at good local restaurants (your breakfast is always included), as well as refreshments during the day. Transport such as taxis and cyclos is cheap, and should cost you no more than 5 USD a day on average, and often much less. If you are travelling independently, you will need to factor in any entrance fees, which may be between 1-5 USD. High end and Western restaurants will cost more. Prices of alcohol varies. Beer is generally cheap, especially in local restaurants however wine is expensive, even by Western standards.
Do I need to tip in Vietnam?
Tipping inspires great service and is an entrenched feature of the tourism industry in Vietnam. In local markets and basic restaurants we suggest rounding your bill up to the nearest 1 USD. In more up-market restaurants 5% to 10% is appropriate. If you are happy with the services provided by your guides and drivers, we suggest a tip of 3-5 USD per person per day for guides and 2 USD per person per day for drivers. Of course you are free to tip more or less as you see fit, depending on your perception of service quality.
Will I need to bargain for everything I want to buy?
Bargaining for souvenirs has long been the norm in Vietnam, however 'fixed price' boutiques are becoming more common. Even then, you may be able to garner a discount, especially if you buy more than one item. As in all Asian countries, ‘saving face’ is important, so bargaining should be good-natured. In some cases you will be able to get a 50% discount or more, at other times this may only be 10%. And it's never a good idea to ask whether someone else got it for less – chances are they will have! In most cases you will not need to bargain for basic items such as bottled water, toiletries and food.
What vaccinations will I need to have?
Some of the diseases known to exist in Vietnam include hepatitis A and B, typhoid, tuberculosis, Japanese encephalitis, diphtheria, tetanus, polio, rabies and HIV/AIDS. Consult with your local doctor or a specialist travel medical centre for up-to-date health information on vaccinations and medicine for your trip at least one month prior to departure.
Are Western toilets available?
All hotels and guesthouses, including home-stays, are equipped with Western toilets. Overnight trains usually have the options of Asian squat-style toilet at one of the carriage and a Western-style toilet at the other. On long bus drives, we endeavour to time stops according to acceptable and hygienic toilet facilities which will, in most cases, include a western toilet. We recommend that you carry hand sanitizer and toilet paper.
Is Vietnam a safe country?
Vietnam is generally a safe destination by world standards, but usual common sense precautions are advisable. In recent years petty street crime in large cities has risen. Always keep a photocopy of your passport, airline tickets and credit card numbers, and a detailed record of your traveller's cheques. You should leave valuables in hotel safety deposit boxes wherever possible. In large cities, such as Ho Chi Minh City and Hanoi, we recommend you wear as little jewellery as possible and keep your spending money close to your body in a secure place when out on the street.
I'm travelling alone - is it safe to go out at night?
Our hotels are centrally located in safe neighbourhoods so provided you take the usual common sense precautions, you should feel safe going out at night, even on your own. Alternatively, most hotels we use have a restaurant. We recommend you take taxis rather than cyclos when travelling at night; taxis in Vietnam are numerous, metered and inexpensive. To assist in finding your way back to your hotel, make sure you obtain a
hotel address card, to show drivers where you want to go.
Is Vietnam a good place to take children?
Vietnam is very child-friendly. The Vietnamese are family oriented and regularly travel with their own children during holiday periods. If you are travelling with children aged 5-17, our Family Journeys, featuring a combination of fun and educational activities, might best suit your needs. Some hotels cater well to families with triple share options, or adjoining rooms.
Can I drink the water?
We advise against drinking tap water in Vietnam. Bottled water provided on a complimentary basis by most hotels and is otherwise inexpensive and readily available.
Is there vegetarian food and Western food available?
Vegetables and vegetarian dishes feature prominently in Vietnamese cuisine, though even vegetable dishes may use fish sauce as a base so if you are a strict Vegetarian it's a good idea to ask about the ingredients used. Western food is widely available in major centres though is generally more expensive than Vietnamese.
I have special dietary requirements/allergies - can these be accommodated?
It is generally possible to accommodate special dietary requirements and allergies, though it is a good idea to have someone prepare a Vietnamese translation of the details of your needs to show restaurant staff. Even non-seafood dishes may feature shrimp or fish sauce as a base.
What general food and water precautions should I take?
We advise you to use bottled water, even to clean your teeth. Always wash your hands thoroughly, particularly after handling local money. Ensure meats are thoroughly cooked. It is not necessary to avoid salads and herbs out of hand but remember uncooked foods do carry a greater risk. In general, establishments that cater to Western tourists make their own ice on the premises from bottled water. Elsewhere, ice is made from filtered water that is delivered in blocks from local factories. If in doubt as to the origin of ice, it's a good idea to ask.
What is the flight time to Vietnam? From Australia: Flight times range from 9 Hours (Sydney, Melbourne, Perth) to 12 hours (Adelaide, Brisbane) From New Zealand: 13 hours from Auckland From UK: 14 hours from London From USA: Flight times range from 16 hours (Los Angeles) to 19 hours (New York)
Do I need a visa for Vietnam?
To enter Vietnam you will need a passport with at least six-months validity and a tourist visa, which you must obtain prior to arrival. If you are entering Vietnam twice during your stay you will need a dual-entry visa. For further details see our visa information page, speak to one of our experts or contact your local Vietnamese consulate or embassy.
What are the trains like?
Train travel can be a great way to experience Vietnam. The most common routes are the overnight journeys between Hue and Hanoi and Hanoi and Sapa. We book our travellers in 4-berth soft sleeper compartments, which are clean and comfortable. Most luggage stows easily under the bottom berth or in racks above the top berth. We recommend bringing earplugs as the train is quite noisy and it can be difficult to sleep at night.
Are the domestic flights safe and reliable?
Most domestic flights within Vietnam are with Vietnam Airlines. The fleet is modern and comfortable, with most flights using Airbus A320 or Fokker 70 aeroplanes, however schedules frequently change and this can result in alterations to your itinerary.
Is it safe to catch a taxi or cyclo at night?
We generally advise against taking cyclos at night unless they are registered with a hotel. Taxis are safe and metered provided you use a reputable company. To assist in finding your way back to your hotel, make sure you obtain a
hotel address card, to show drivers where you want to go.
Should I take a suitcase or a backpack?
We recommend one piece of medium-sized lightweight luggage with wheels and preferably a soft cover. If you are travelling on a train during your stay, bear in mind that you will need to travel with your luggage in your compartment, where space is limited, as there is no separate baggage car.
What is the baggage allowance on domestic flights?
The baggage allowance in economy class with Vietnam Airlines on domestic flights is one piece of checked luggage weighing no more than 20kg (44 pounds), plus one piece of hand luggage weighing no more than 7kg (15 pounds).
What should I pack for a holiday in Vietnam?
Please refer to the following checklist as a guide. You may need to carry your own bags at certain stages during the trip so you should be able to lift them! Laundry service is available in most hotels but can be expensive.
Travel documents - passport, visas, travel insurance certificate, air tickets, Money - traveller's cheques/cash/credit card and money pouch Day pack and/or shoulder bag that can be slung across the body for security First aid kit Medication/prescriptions (it is a good idea to have a doctors letter if you are carrying a large amount of medication), travel sickness tablets if required Torch/flashlight Travel plug/international adapter Insect repellent A range of comfortable, quick dry, loose fitting clothes Sunscreen, hat and sunglasses Swimming costume Lightweight travel towel Ear plugs/eye mask Comfortable walking shoes Camera, film and/or memory cards with spare batteries (or battery charger) Raincoat/umbrella Waterproof jacket Clothes for temples - long pants or long skirts, long sleeve tops, shoes which are easy to slip on/off Warm clothes for the winter months (Nov to Feb)
Will I need wet weather gear?
We do advise you bring wet weather gear however raincoats and umbrellas can easily be purchased in Vietnam.
Will I be able to use my mobile phone?
Mobile phone networks cover much of the country and global roaming is available - check with your service provider before leaving home.
Are there many internet cafes in Vietnam?
You will find internet cafes in almost every town and city, although the service can be slow in regional areas. Rates are generally reasonable. Most hotels offer an internet service however rates are generally higher than in internet cafes.
I am travelling with my laptop - will I be able to access WiFi?
WiFi is becoming increasingly common in the major cities of Vietnam where it is available in cafes and other WiFi hotspots. WiFi is also offered in some hotels, either in-room or in certain public areas such as the lobby. Check with your travel expert for availability of WiFi at your chosen hotel/s before departure.
I would like to bring some gifts for the local children - what do you suggest?
Gifts such as text books and pencils are most appropriate and best given to organisations (such as schools or clinics) rather than to individuals, as distribution through a community channel is more likely to occur equitably, and with dignity. We advise against giving gifts directly to children on the street, at home or in village communities. Gift giving creates inequality within communities and encourages children to start begging. Giving money (even to children who offer to act as guides) can also make children the primary income earners in their family, resulting in long-term school truancy.
What are some of the local customs I should be aware of?
Dress standards are fairly conservative, especially outside major cities. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong. You should try to keep your shoulders covered, especially outside major cities. Like many Asian countries, the concept of 'saving face' is important in Vietnam. Try to resolve any difficulties in a calm, friendly matter. Losing your temper will not get you anywhere.
For more responsible travel tips read our ‘Tread Lightly’ booklet on our Responsible travel page.
How should I take money to Cambodia? Bring a combination of debit and credit cards, as well as some USD cash. ATMs are widely available in airports, Siem Reap and Phnom Penh and dispense USD. Most hotels change traveller's cheques and cash at reasonable rates. Credit cards can be used in mid-range to upmarket hotels and in a limited number of shops and restaurants in major centres. If you bring traveller's cheques, it is best to use USD, but these are now becoming harder to cash.
How much money will I need each day for food and other expenses?
Cambodia is more expensive than neighbouring countries. Allow approximately 30 USD per person for day-to-day living, which will buy you lunch and dinner at good local restaurants (your breakfast is always included), as well as refreshments during the day. Transport such as tuk-tuks and cyclos is inexpensive, and should cost you no more than 5 USD a day on average, and often much less. If you are travelling independently, you will need to factor in any entrance fees, which are generally between 1-5 USD. Angkor entrance fees are 20 USD for a day pass or 40 USD for a 3-day pass. High end and Western restaurants will cost more. Prices of alcohol varies
Do I need to tip in Cambodia?
Tipping inspires great service and, while it is not generally expected in Cambodia, it is appreciated. In basic restaurants we suggest rounding your bill up to the nearest 1 USD. In more up-market restaurants 5% to 10% is appropriate. If you are happy with the services provided by your guides and drivers, we suggest a tip of 3-5 USD per person per day for guides and 2 USD per person per day for drivers. Of course you are free to tip more or less as you see fit, depending on your perception of service quality.
Will I need to bargain for everything I want to buy?
Bargaining for souvenirs has long been the norm in Cambodia, however 'fixed price' boutiques are becoming more common. Even then, you may be able to garner a discount, especially if you buy more than one item. Bargaining should always be good-natured - a smile and friendly attitude are a must. In some cases you will be able to get a 50% discount or more, at other times this may only be 10%. And it's never a good idea to compare prices with someone else – chances are they will have! In most cases you will not need to bargain for basic items such as bottled water, toiletries and food.
What vaccinations will I need to have?
Some of the diseases known to exist in Cambodia include hepatitis A and B, typhoid, tuberculosis, Japanese encephalitis, malaria, dengue, diphtheria, tetanus, polio, rabies and HIV/AIDS. Consult with your local doctor or a specialist travel medical centre for up-to-date health information on vaccinations and medicine for your trip at least one month prior to departure.
Are Western toilets available?
All hotels and guesthouses, including home-stays, are equipped with Western toilets. On long bus drives, we endeavour to time stops according to acceptable and hygienic toilet facilities which will, in most cases, include a Western toilet. We recommend that you carry hand sanitizer and toilet paper.
Is Cambodia a safe country?
These days Cambodia is a relatively safe country by world standards. Usual common sense precautions are advisable, especially in Phnom Penh. Avoid poorly lit streets at night and take taxis rather than cyclos. Always keep a photocopy of your passport, airline tickets and credit card numbers, and a detailed record of your traveller's cheques. You should leave valuables in hotel safety deposit boxes wherever possible. In Phnom Penh in particular, we recommend you wear as little jewellery as possible and keep your spending money close to your body in a secure place when out on the street.
I'm travelling alone - is it safe to go out at night?
Our hotels are centrally located in safe neighbourhoods however we do advise against walking alone at night in Phnom Penh. Most hotels we use have a restaurant or can arrange a tuk-tuk or a taxi to take you directly to your destination. To assist in finding your way back to your hotel, make sure you obtain a
hotel address card, to show drivers where you want to go.
Is Cambodia a good place to take children?
Cambodia is very child-friendly. If you are travelling with children aged 5-17, our Family Journeys, featuring a combination of fun and educational activities, might best suit your needs. Some hotels cater well to families with triple share options, or adjoining rooms.
Can I drink the water?
We advise against drinking tap water in Cambodia. Bottled water provided on a complimentary basis by most hotels and is otherwise inexpensive and readily available.
Is there vegetarian food and Western food available?
Vegetarian dishes are not a common feature of Khmer cuisine, however there are a number of vegetarian restaurants in Phnom Penh and Siem Reap. Elsewhere, even vegetable dishes may use fish or meat stock as a base so if you are a strict Vegetarian it's a good idea to ask about the ingredients used. Western food is widely available in Phnom Penh and Siem Reap, though is generally more expensive than local cuisine.
I have special dietary requirements/allergies - can these be accommodated?
It is generally possible to accommodate special dietary requirements and allergies, though it is a good idea to have someone prepare a Khmer translation of the details of your needs to show restaurant staff. Even non-seafood dishes may feature prahok, a fish paste, shrimp paste or fish sauce as a base.
What general food and water precautions should I take?
We advise you to use bottled water, even to clean your teeth. Always wash your hands thoroughly, particularly after handling local money. Ensure meats are thoroughly cooked. It is not necessary to avoid salads and herbs out of hand but remember uncooked foods do carry a greater risk. In general, establishments that cater to Western tourists make their own ice on the premises from bottled water. Elsewhere, ice is made from filtered water that is delivered in blocks from local factories. If in doubt as to the origin of ice, it's a good idea to ask.
What is the flight time to Cambodia? From Australia: Flight times range from 12 Hours (Sydney, Melbourne, Perth) to 15 hours (Adelaide, Brisbane) From New Zealand: 16 hours from Auckland From UK: 16 hours from London From USA: Flight times range from 17 hours (Los Angeles) to 20 hours (New York)
Do I need a visa for Cambodia?
To enter Cambodia you will need a passport with at least six-months validity and a tourist visa. The Cambodian Government has introduced an electronic tourist visa ("e-visa") facility. This applies to travellers entering Cambodia at Cham Yeam (Koh Kong), Poi Pet (Banteay Meanchey) and Bavet (Svay Rieng), as well as Phnom Penh or Siem Reap international airports. For further details see our visa information page, speak to one of our experts or contact your local Cambodian consulate or embassy.
Are the domestic flights safe and reliable?
All domestic flights within Cambodia are with Cambodia Angkor Air operated in conjunction with Vietnam Airlines featuring French-made ATR 72 and Airbus A321 aeroplanes. Schedules sometimes change and this can result in alterations to your itinerary.
Is it safe to catch a taxi or cyclo at night?
We generally advise against taking cyclo’s at night, tuk-tuks are a safer mode of transport especially if known by hotel concierge. In Phnom Penh there is a network of safe and reliable taxis. To assist in finding your way back to your hotel, make sure you obtain a
hotel address card, to show drivers where you want to go.
Should I take a suitcase or a backpack?
We recommend one piece of medium-sized lightweight luggage with wheels and preferably a soft cover. If you are travelling on a train during your stay, bear in mind that you will need to travel with your luggage in your compartment, where space is limited, as there is no separate baggage car.
What is the baggage allowance on domestic flights?
The baggage allowance in economy class with Cambodia Angkor Air on domestic flights is one piece for checked luggage weighing no more than 20kg (44 pounds), plus one piece of hand luggage weighing no more than 7kg (15 pounds).
What should I pack for a holiday in Cambodia?
Please refer to the following checklist as a guide. You may need to carry your own bags at certain stages during the trip so you should be able to lift them! Laundry service is available in most hotels but can be expensive.
Travel documents: passport, visas, travel insurance certificate, air tickets, Money: traveller's cheques/cash/credit card and money pouch Day pack and/or shoulder bag that can be slung across the body for security First aid kit Medication/prescriptions (it is a good idea to have a doctors letter if you are carrying a large amount of medication), travel sickness tablets if required Torch/flashlight Travel plug/international adapter Insect repellent A range of comfortable, quick dry, loose fitting clothes Sunscreen, hat and sunglasses Swimming costume Lightweight travel towel Ear plugs/eye mask Comfortable walking shoes Camera, film and/or memory cards with spare batteries (or battery charger) Raincoat/umbrella Waterproof jacket Clothes for temples - long pants or long skirts, long sleeve tops, shoes which are easy to slip on/off
Will I need wet weather gear?
We do advise you bring wet weather gear however raincoats and umbrellas can easily be purchased in Cambodia.
Will I be able to use my mobile phone?
Mobile phone networks cover much of the country and global roaming is available - check with your service provider before leaving home. Reception can be patchy outside urban areas.
Are there many internet cafes in Cambodia?
You will find many internet cafes in Phnom Penh and Siem Reap, and some in Sihanoukville. Rates are generally reasonable. Most hotels offer an internet service however rates are generally higher than in internet cafes.
I am travelling with my laptop - will I be able to access WiFi?
WiFi is becoming increasingly common in hotels in Phnom Penh and Siem Reap. WiFi is also offered in some hotels, either in-room or in certain public areas such as the lobby. Check with your travel expert for availability of WiFi at your chosen hotel/s before departure.
I would like to bring some gifts for the local children - what do you suggest?
Gifts such as text books and pencils are most appropriate and best given to organisations (such as schools or clinics) rather than to individuals, as distribution through a community channel is more likely to occur equitably, and with dignity. We advise against giving gifts directly to children on the street, at home or in village communities. Gift giving creates inequality within communities and encourages children to start begging. Giving money (even to children who offer to act as guides) can also make children the primary income earners in their family, resulting in long-term school truancy.
What are some of the local customs I should be aware of?
Dress standards are fairly conservative, especially outside major cities. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong. You should try to keep your shoulders covered, especially outside major cities. Try to resolve any difficulties in a calm, friendly matter. Losing your temper will not get you anywhere.
For more responsible travel tips read our ‘Tread Lightly’ booklet on our Responsible travel page.
How should I take money to Laos?
Bring a combination of USD cash and credit and debit cards. ATMs accepting international cards are available in Vientiane and other major cities, though the service isn't always reliable outside the capital. Money is dispensed in the local currency kip (LAK). Most ATMs have a maximum allowance of 700,000 LAK (about 85 USD) and while you can make multiple withdrawals in the same day, this may incur fees from both the local and your home bank. Most hotels change cash at reasonable rates and a limited number will also change traveller's cheques. Credit cards are not widely accepted but can be used in mid-range to upmarket hotels and in a growing number of shops and restaurants in Vientiane and Luang Prabang. If you bring traveller's cheques, it is best to use USD, but these are now becoming harder to cash.
How much money will I need each day for food and other expenses?
Laos is an inexpensive country to visit by almost any standards. Allow approximately 12 USD per person for day-to-day living, which will buy you lunch and dinner at good local restaurants (your breakfast is always included), as well as refreshments during the day. High end and Western restaurants will cost more. The price of alcohol varies, though local beer is about 2 USD for a large bottle. Transport such as tuk-tuks is inexpensive, and should cost you no more than 3 USD per trip on average, and often much less. If you are travelling independently, you will need to factor in any entrance fees, which are generally between 1-5 USD.
Do I need to tip in Laos?
Tipping inspires great service and, while it is not generally expected in Laos, it is appreciated. In basic restaurants we suggest rounding up your bill. In more up-market restaurants 5% to 10% is appropriate. If you are happy with the services provided by your guides and drivers, we suggest a tip of 3-5 USD per person per day for guides and 2 USD per person per day for drivers. Of course you are free to tip more or less as you see fit, depending on your perception of service quality.
Will I need to bargain for everything I want to buy?
Bargaining in markets is the norm in Laos, however shops and boutiques are normally 'fixed price'. Some good purchases are local weavings, as well as gold and silver. Bargaining should always be good-natured – a smile and friendly attitude are a must. In some cases you will be able to get a 50% discount or more, at other times this may only be 10%. And it's never a good idea to compare prices with someone else – chances are they will have! In most cases you will not need to bargain for basic items such as bottled water, toiletries and food.
What vaccinations will I need to have?
Some of the diseases known to exist in Laos include hepatitis A and B, typhoid, tuberculosis, Japanese encephalitis, malaria, dengue, diphtheria, tetanus, polio, rabies and HIV/AIDS. Consult with your local doctor or a specialist travel medical centre for up-to-date health information on vaccinations and medicine for your trip at least one month prior to departure.
Are Western toilets available?
All hotels and guesthouses, including home-stays, are equipped with Western toilets, as are most restaurants. Squat toilets are the norm however we endeavour to time stops according to acceptable and hygienic toilet facilities which will, in most cases, include a Western toilet. Toilet facilities on boats can be basic. We recommend that you carry hand sanitizer and toilet paper.
Is Laos a safe country?
Laos is a safe country by world standards. Usual common sense precautions are advisable. Most Laotians go to bed fairly early so streets will usually be very quiet after 9pm. Dark, insufficiently lit areas of town should be avoided after 9pm. Always keep a photocopy of your passport, airline tickets and credit card numbers, and a detailed record of your traveller's cheques. You should leave valuables in hotel safety deposit boxes wherever possible. We recommend you wear as little jewellery as possible and keep your spending money close to your body in a secure place when out on the street.
I'm travelling alone - is it safe to go out at night?
Our hotels are centrally located in safe neighbourhoods. Cities are small, and even at night you will feel quite safe walking outside. Most hotels we use have a restaurant or can arrange a tuk-tuk or a taxi to take you directly to your destination. To assist in finding your way back to your hotel, make sure you obtain a
hotel address card, to show drivers where you want to go.
Is Laos a good place to take children?
Laos is very child-friendly. The Laotians are family oriented and regularly travel with their own children during holiday periods. If you are travelling with children aged 5-17, our Family Journeys, featuring a combination of fun and educational activities, might best suit your needs. Some hotels cater well to families with triple share options, or adjoining rooms.
Can I drink the water?
We advise against drinking tap water in Laos. Bottled water is provided on a complimentary basis by most hotels and is otherwise inexpensive and readily available
Is there vegetarian food and Western food available?
Vegetarian dishes are widely available and there are a number of vegetarian restaurants in Vientiane and Luang Prabang. Even vegetable dishes may use fish sauce as a base so if you're a strict Vegetarian it's a good idea to ask about the ingredients used. Western food is available in Vientiane and Luang Prabang, though is generally more expensive than local cuisine.
I have special dietary requirements/allergies - can these be accommodated?
It is generally possible to accommodate special dietary requirements and allergies, though it is a good idea to have someone prepare a Lao translation of the details of your needs to show restaurant staff. Even non-seafood dishes may contain fish sauce as a base. Peanuts are a common ingredient.
What general food and water precautions should I take?
We advise you to use bottled water, even to clean your teeth. Always wash your hands thoroughly, particularly after handling local money. Ensure meats are thoroughly cooked. It is not necessary to avoid salads and herbs out of hand but remember uncooked foods do carry a greater risk. In general, establishments that cater to Western tourists make their own ice on the premises from bottled water. Elsewhere, ice is made from filtered water that is delivered in blocks from local factories. If in doubt as to the origin of ice, it's a good idea to ask.
What is the flight time to Laos? From Australia: Flight times range from 12 Hours (Sydney, Melbourne, Perth) to 15 hours (Adelaide, Brisbane) From New Zealand: 16 hours from Auckland From UK: 16 hours from London From USA: Flight times range from 18 hours (Los Angeles) to 21 hours (New York)
Do I need a visa for Laos?
To enter Laos you will need a passport with at least six-months validity and a tourist visa. A 30 day tourist visa can be issued on arrival in Laos, at Vientiane, Pakse or Luang Prabang airports and most overland border crossings. For further details see our visa information page, speak to one of our experts or contact your local Lao consulate or embassy.
Are the domestic flights safe and reliable?
All domestic flights within Laos are with Lao Airlines on a relatively modern fleet. Schedules sometimes change and this can result in alterations to your itinerary.
Is it safe to catch a taxi or tuk-tuk at night?
Tuk-tuks are safe to take at night, though you should agree upon a price with the driver before getting in. Hotels and restaurants can often help arrange a tuk-tuk. Taxis are generally only available in the capital Vientiane. To assist in finding your way back to your hotel, make sure you obtain a
hotel address card, to show drivers where you want to go.
Should I take a suitcase or a backpack?
We recommend one piece of medium-sized lightweight luggage with wheels and preferably a soft cover. If you are travelling on a train during your stay, bear in mind that you will need to travel with your luggage in your compartment, where space is limited, as there is no separate baggage car.
What is the baggage allowance on domestic flights?
The baggage allowance in economy class with Lao Airlines on domestic flights is two pieces of checked luggage with a combined weighing of no more than 20kg (44 pounds), plus one piece of hand luggage weighing no more than 7kg (15 pounds).
What should I pack for a holiday in Laos?
Please refer to the following checklist as a guide. You may need to carry your own bags at certain stages during the trip so you should be able to lift them! Laundry service is available in most hotels but can be expensive.
Travel documents: passport, visas, travel insurance certificate, air tickets, Money: traveller's cheques/cash/credit card and money pouch Day pack and/or shoulder bag that can be slung across the body for security First aid kit Medication/prescriptions (it is a good idea to have a doctors letter if you are carrying a large amount of medication), travel sickness tablets if required Torch/flashlight Travel plug/international adapter Insect repellent A range of comfortable, quick dry, loose fitting clothes Sunscreen, hat and sunglasses Swimming costume Lightweight travel towel Ear plugs/eye mask Comfortable walking shoes Camera, film and/or memory cards with spare batteries (or battery charger) Raincoat/umbrella Waterproof jacket Clothes for temples - long pants or long skirts, long sleeve tops, shoes which are easy to slip on/off
Will I need wet weather gear?
We do advise you bring wet weather gear however raincoats and umbrellas can easily be purchased in Laos.
Will I be able to use my mobile phone?
Mobile phone networks cover much of the country and global roaming is available - check with your service provider before leaving home. Reception can be patchy outside urban areas.
Are there many internet cafes in Laos?
You will find many internet cafes in Vientiane, Luang Prabang , Vang Vieng and Pakse, though speeds can be slow outside Vientiane. Rates are generally reasonable. Most hotels offer an internet service however rates are generally higher than in internet cafes.
I am travelling with my laptop - will I be able to access WiFi?
WiFi is offered in some hotels, either in-room or in certain public areas such as the lobby. Check with your travel expert for availability of WiFi at your chosen hotel/s before departure.
I would like to bring some gifts for the local children - what do you suggest?
Gifts such as text books and pencils are most appropriate and best given to organisations (such as schools or clinics) rather than to individuals, as distribution through a community channel is more likely to occur equitably, and with dignity. Big Brother Mouse is a great organisation in Laos that distributes educational books and games to children. We generally advise against giving gifts directly to children on the street, at home or in village communities. Gift giving creates inequality within communities and encourages children to start begging. Giving money (even to children who offer to act as guides) can also make children the primary income earners in their family, resulting in long-term school truancy.
What are some of the local customs I should be aware of?
Laos is a predominately Buddhist country and dress standards are fairly conservative. When visiting temples and religious sites women and men should keep their shoulders and knees covered. You should try to keep your shoulders covered, especially outside major cities. Laotians are very easy going and this extends to their time-keeping and service. Expect things to run late and waiters to not seem as keen to serve you as you are used to. Travel with patience and a sense of humour and try to resolve any difficulties in a calm, friendly matter.
For more responsible travel tips read our ‘Tread Lightly’ booklet on our Responsible travel page.
How should I take money to Thailand? Bring a combination of credit and debit cards and cash. ATMs accepting international cards are available throughout Thailand and are the easiest way to obtain cash. Money is dispensed in the local currency baht (BHT). Most hotels, banks and exchange booths change cash at reasonable rates. Credit cards are widely accepted at hotels, mid-range and upmarket restaurants and shops. Traveller's cheques in USD, AUD, CAD & GBP are accepted throughout the country, but these are now becoming harder to cash.
How much money will I need each day for food and other expenses? Thailand is an inexpensive country to visit by almost any standards. Allow approximately 15 USD per person for day-to-day living, which will buy you lunch and dinner at good local restaurants (your breakfast is always included), as well as refreshments during the day. Transport such as tuk-tuks is inexpensive, and should cost you no more than 3 USD per trip on average, and often much less. If you are travelling independently, you will need to factor in any entrance fees, which are generally between 1-5 USD. For meals in local restaurants, you should budget for around 4-5 USD for a 2-course meal in a local restaurant or café and approximately 10 USD for a 3-course meal in a comfortable mid-range Thai restaurant. Beverages in local restaurants and cafes will cost around 2 USD for soft drinks and tea/coffee and approximately 3 USD for alcoholic drinks such as beer. Food and drinks in high-end and Western restaurants will cost considerably more. Clothes, jewellery and handicrafts are generally cheap, with good buys to be found throughout the country in both markets and shopping malls.
Do I need to tip in Thailand? Tipping inspires great service and, while it is not generally expected in Thailand, it is appreciated. If you would like to tip, 10% of the bill is appropriate. If you are happy with the services provided by your guides and drivers, we suggest a tip of 3-5 USD per person per day for guides and 2 USD per day for drivers. Of course you are free to tip more or less as you see fit, depending on your perception of service quality.
Will I need to bargain for everything I want to buy? Bargaining in markets is the norm in Thailand, however shops and boutiques normally mark items with price tags and therefore, prices are fixed. Bargaining should always be good-natured – a smile and friendly attitude are a must. In some cases (particularly in tourist areas) you may be able to get a 50% discount or more, at other times this may only be 10%. Once you start bargaining, if the vendor accepts the price, then you should buy the good. In most cases you will not need to bargain for basic items such as bottled water, toiletries and food.
What vaccinations will I need to have? Some of the diseases known to exist in Thailand include hepatitis A and B, malaria, dengue, diphtheria, tetanus, polio, rabies and HIV/AIDS. Consult with your local doctor or a specialist travel medical centre for up-to-date health information on vaccinations and medicine for your trip at least one month prior to departure.
Are Western toilets available? All hotels and guesthouses, including home-stays, are equipped with Western toilets, as are most restaurants. Squat toilets are the norm on boats. On long drives, we endeavour to time stops according to acceptable and hygienic toilet facilities which will, in most cases, include a Western toilet. Toilet facilities on boats can be basic. We recommend that you carry hand sanitizer and toilet paper.
Is Thailand a safe country? Thailand is relatively safe by world standards though usual common sense precautions apply. Petty theft can be a problem in tourist centres so we recommend you wear as little jewellery as possible and keep your spending money close to your body in a secure place when out on the street. We advise you take taxis rather than tuk-tuks at night. Taxis are metered and inexpensive. Always keep a photocopy of your passport, airline tickets and credit card numbers, and a detailed record of your traveller's cheques. You should leave valuables in hotel safety deposit boxes wherever possible.
I'm travelling alone - is it safe to go out at night? Our hotels are centrally located in safe neighbourhoods. In most cases you will feel quite safe walking outside even at night. Common sense precautions apply, and it is best to avoid poorly lit streets at night. Most hotels we use have a restaurant or can arrange a tuk-tuk or a taxi to take you directly to your destination if you'd prefer. To assist in finding your way back to your hotel, make sure that you obtain a hotel address card, to show taxi drivers where you want to go.
Is Thailand a good place to take children? Thailand is very child-friendly. If you are travelling with children aged 5-17, our Family Journeys, featuring a combination of fun and educational activities, might best suit your needs. Some hotels cater well to families with triple share options or adjoining rooms.
Can I drink the water? We advise against drinking tap water in Thailand. Bottled water is provided on a complimentary basis by many hotels and is otherwise inexpensive and readily available.
Is there vegetarian food and Western food available? Vegetarian dishes are widely available and fresh fruit is abundant throughout Thailand. Even vegetable dishes may use fish sauce as a base so if you're a strict Vegetarian it's a good idea to ask about the ingredients used. Western food is available in most tourist centres, though is generally more expensive than local cuisine.
I have special dietary requirements/allergies - can these be accommodated? It is generally possible to accommodate special dietary requirements and allergies, though it is a good idea to have someone prepare a Thai translation of the details of your needs to show restaurant staff. Even non-seafood dishes may contain fish sauce as a base. Peanuts are a common ingredient.
What general food and water precautions should I take? We advise you to use bottled water, even to clean your teeth. Always wash your hands thoroughly, particularly after handling local money. Ensure meats are thoroughly cooked. It is not necessary to avoid salads and herbs out of hand but remember uncooked foods do carry a greater risk. In general, water provided in restaurants will have been boiled. Ice is generally made from filtered water that is delivered in blocks from local factories and should be safe. If in doubt as to the origin of ice, it's a good idea to ask.
What is the flight time to Thailand? From Australia: Flight times range from 7 hours (Perth) to 10 Hours (Sydney, Brisbane ,Melbourne) From New Zealand: 13 hours from Auckland From UK: 12 hours from London From USA: Flight times range from 19 hours (Los Angeles) to 20 hours (New York)
Do I need a visa for Thailand? To enter Thailand you will need a passport with at least six-months validity and a tourist visa. Travellers on Australian, British, US, NZ and Canadian passports will receive a 30-day tourist visa on arrival when they arrive by air, or a 15-day visa if they arrive by land (or boat). For further details see our visa information page, speak to one of our experts or contact your local Thai consulate or embassy.
Are the domestic flights safe and reliable? Most domestic flights within Thailand are with Thai or Bangkok Airways on modern ATR - 72, Airbus 319 & 320 and Boeing 717 & 737s. Schedules sometimes change and this can result in alterations to your itinerary.
Is it safe to catch a taxi or tuk-tuk at night? Though tuk-tuks are generally safe, we advise you take taxis at night. Taxis are safe and metered. To assist in finding your way back to your hotel, make sure that you
obtain a hotel address card, to show taxi drivers where you want to go.
Should I take a suitcase or a backpack? We recommend one piece of medium-sized lightweight luggage with wheels and preferably a soft cover. If you are travelling on a train during your stay, bear in mind that you will need to travel with your luggage in your compartment, where space is limited, as there is no separate baggage car.
What is the baggage allowance on domestic flights? The baggage allowance on Thai or Bangkok Airways domestic flights in economy class is 20kg (44 pounds) for checked luggage, plus one piece of hand luggage weighing no more than 5kg (11 pounds).
What should I pack for a holiday in Thailand? Please refer to the following checklist as a guide. You may need to carry your own bags at certain stages during the trip so you should be able to lift them! Laundry service is available in most hotels but can be expensive.
Travel documents: passport, visas, travel insurance certificate, air tickets, Money: traveller's cheques/cash/credit card and money pouch Day pack and/or shoulder bag that can be slung across the body for security First aid kit Medication/prescriptions (it is a good idea to have a doctors letter if you are carrying a large amount of medication), travel sickness tablets if required Torch/flashlight Hairdryer (not all hotels supply them) Travel plug/international adapter Insect repellent A range of comfortable, quick dry, loose fitting clothes Sunscreen, hat and sunglasses Swimming costume Lightweight travel towel Ear plugs/eye mask Comfortable walking shoes Camera, film and/or memory cards with spare batteries (or battery charger) Raincoat/umbrella Waterproof jacket Clothes for temples - long pants or long skirts, long sleeve tops, shoes which are easy to slip on/off
Will I need wet weather gear? We do advise you bring wet weather gear however raincoats and umbrellas can easily be purchased in Thailand.
Will I be able to use my mobile phone? Mobile phone networks cover much of the country and global roaming is available – check with your service provider before leaving home. Reception is generally good.
Are there many internet cafes in Thailand? You will find many internet cafes throughout Thailand and connection speed is generally good. Rates are very reasonable. Most hotels offer an internet service however rates are generally higher than in internet cafes.
I am travelling with my laptop - will I be able to access WiFi? WiFi is offered in some hotels, either in-room or in certain public areas such as the lobby. Check with your travel expert for availability of WiFi at your chosen hotel/s before departure.
I would like to bring some gifts for the local children - what do you suggest? Gifts such as text books and pencils are most appropriate and best given to organisations (such as schools or clinics) rather than to individuals, as distribution through a community channel is more likely to occur equitably, and with dignity. We generally advise against giving gifts directly to children on the street, at home or in village communities. Gift giving creates inequality within communities and encourages children to start begging. Giving money (even to children who offer to act as guides) can also make children the primary income earners in their family, resulting in long-term school truancy.
What are some of the local customs I should be aware of? Thailand is a devoutly Buddhist country people are generally very polite. The traditional greeting known as the wai, where you press your hands together as is in prayer and bow slightly, is still widely practised. Dress standards can be conservative outside the major cities and tourist areas. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong. At temples and in rural areas, women should try to keep your shoulders covered. It is illegal to show disrespect to the royal family. The head is considered to be the holiest part of the body so try to avoid touching people's heads. As a general rule, try to travel with patience and a sense of humour and try to resolve any difficulties in a calm, friendly matter.
For more responsible travel tips read our ‘Tread Lightly’ booklet on our Responsible travel page.
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